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cigna

Most People Start Where You Are Right Now

Before anyone asks about treatment, they usually ask about coverage first. That's normal, and it's exactly where our admissions team starts too.

We've walked through this process with people carrying every kind of plan, direct contracts, out-of-state coverage, plans they're not even sure apply here.

Here's a guide to help you figure out where you stand, before you talk to anyone.

  1. 1

    Find your insurer

    Check whether NuView is in-network or out-of-network with your plan.

  2. 2

    Understand what that means

    Either way, coverage may apply — the process and your cost-share just differ.

  3. 3

    Let us verify the details

    We confirm your exact benefits in writing before you commit to anything.

Understanding In-Network vs. Out-of-Network Coverage

NuView works with a range of insurance plans, some in-network and some out-of-network.

If your plan falls into the out-of-network category, that doesn't mean your coverage is invalid or unusable. It just means the process looks a little different.

In-network
In-Network Partners

These are the insurers NuView holds direct contracts with:

  • Pinnacle Claims Management
  • VA Community Care Network (CCN) through TriWest
  • Western Growers Health
  • Prime Healthcare
Out-of-network
Out-of-Network Partners

Out-of-network simply means NuView doesn't hold a direct contract with these payers. Many still provide meaningful benefits toward treatment, and our team verifies this for you at no cost.

  • Blue Cross Blue Shield plans nationwide (via BlueCard)
  • Anthem
  • Aetna
  • Cigna
  • Tufts Health Plan
  • Horizon Blue Cross Blue Shield of New Jersey
  • AmeriHealth
What Out-of-Network Actually Means for You?

Out-of-network coverage typically involves a different claims process and possibly a different cost-share than in-network coverage, but it's still a valid path to treatment. Our admissions team verifies your specific benefits before treatment begins, at no cost and with no obligation.

Check my benefits
Free verification

What our team checks before you begin treatment

Benefits are hard to read on your own, so admissions does the legwork. We review your plan in detail and explain it in plain terms:

✓
Eligibility — whether your plan is active and you qualify
✓
Network status — in-network or out-of-network under your plan
✓
Deductible — what you pay before coverage kicks in
✓
Copay / coinsurance — your share of covered services
✓
Out-of-pocket maximum — the most you'd pay in a plan year
✓
Prior authorization — whether approval is required first
✓
Covered levels of care — which programs your plan includes
✓
Referral requirements — whether a provider referral is needed

You'll leave that conversation knowing exactly what to expect — with no surprise costs down the line.

Once we know what your plan covers, here's what treatment looks like

NuView is a behavioral health provider offering therapy, case management, medical services and a full continuum of programs across California. We can verify your benefits for any of them.

Programs

Partial Hospitalization Program

A structured, full-day program for people who need intensive support but not 24-hour residential care.

Intensive Outpatient Program

Fewer weekly hours than PHP, designed to fit around work, school or family obligations.

Evening Track

Structured evening care that supports recovery while allowing you to maintain your daily routine.

Telehealth Services

Virtual sessions for eligible California residents, for added flexibility and access.

Services within every program

Individual Therapy

One-on-one sessions with a licensed therapist.

Group Therapy

Peer support facilitated by a clinician.

Case Management

Coordinated support connecting you with the right resources throughout treatment.

Medical Services

Oversight from a psychiatric provider and clinical team as part of your care.

Most Asked Questions About Insurance Coverage

It depends on your plan. Some plans cover treatment in full, others cover a portion, and your share of the cost depends on things like your deductible and copay. Our team will walk you through your specific coverage before you begin.

You still have options. Reach out to our admissions team to discuss self-pay rates and other ways to make treatment accessible.

Most verifications are completed within a few hours, sometimes the same day you reach out.

No. Verifying your benefits is simply a check, it doesn't change your plan, your premium, or your coverage in any way.

Some plans require a referral, others don't. This is one of the things our team checks during verification, so you won't need to figure it out on your own.

Yes. Insurance verification is completely confidential and won't be visible to your employer.

Out-of-network doesn't mean no coverage. Many out-of-network plans still provide meaningful benefits toward treatment, and our team verifies exactly what applies to you.

Find out exactly what your plan covers

No pressure, no obligation. Our team handles the verification for you — confidentially and free of charge.

Call (323) 307-7997 Verify my benefits