NuView is out-of-network with Aetna, and many plans still cover a good portion of treatment. Call our admissions team at (323) 307-7997 for a free benefits check.

We'll confirm everything with Aetna directly and walk you through what to expect, so there are no surprises later.

Understanding Your Aetna Plan Type

Aetna offers several different plan structures, and which one you have affects how you'll access treatment.

HMO

requires a primary care physician and a referral to see a specialist, but many Aetna HMOs allow direct access to behavioral health without a referral

PPO

the most flexible option, no referral needed to see a specialist, including for behavioral health

EPO

no referral required in most cases, but covers in-network care only, except in emergencies

POS

blends flexibility and cost; referrals are sometimes required depending on the specific plan.

Behavioral health benefits under Aetna plans are managed through Aetna Behavioral Health, Aetna's dedicated division for mental health and substance use treatment.

Not sure which plan type you have? Our team can confirm it for you as part of your free benefits verification.

Does Aetna Cover Behavioral Health Treatment?

Many Aetna plans include coverage for both mental health and substance use treatment, as behavioral health benefits are generally considered essential coverage under most plans.

This can include therapy, medical oversight, and structured levels of care like PHP and IOP, when medically necessary.

Exact coverage depends on your specific plan, which is why our team verifies everything directly before treatment begins.

Marketplace and Employer-Sponsored Aetna Plans

If you purchased your Aetna plan through the health insurance marketplace, it's required to include substance use disorder and mental health treatment as part of the ACA's essential health benefits - these aren't optional add-ons.

Employer-sponsored Aetna plans typically include this coverage as standard as well.

Coverage details can still vary by plan, which is why our team verifies your specific benefits directly before treatment begins.

Who's Covered Under Your Aetna Plan?

Aetna Members
If you carry an individual, employer-sponsored, or marketplace Aetna plan, behavioral health benefits may be included as part of your coverage.
Covered Family Members and Dependents
Eligible spouses and dependents enrolled under your plan may also have access to behavioral health benefits.

You don't have to be the primary policyholder to reach out. If your coverage comes through a spouse, parent, or another family member's plan, our admissions team can still verify your individual benefits directly.

What to Expect: Costs & Copays

Because Aetna offers a range of plan types, your specific deductible, copay, and coinsurance depend on your individual plan - they're not the same for every member.

Rather than estimate a general range that may not apply to you, our admissions team confirms your exact costs directly as part of your free benefits verification, so you know precisely what to expect before treatment begins.

What We Verify Before Beginning the Treatment

Before you begin treatment, our admissions team confirms:
✓
Eligibility:
 whether your Aetna plan is active and you qualify for coverage
✓
Benefit details:
 exactly what your specific plan includes for behavioral health treatment
✓
Medical necessity:
 whether your recommended level of care meets your plan's requirements for coverage
✓
Prior authorization:
 whether approval is needed before treatment begins
✓
Deductible, copay, or coinsurance:
 what you can expect to pay, and when
You'll know exactly where you stand before committing to anything - verification is free, with no obligation.

What Treatment Looks Like at NuView

Here’s what you can actually expect once you get here.

NuView is a behavioral health care provider offering a full continuum of care. If you carry Aetna insurance, our admissions team will go through your specific plan with you and lay out exactly what to expect, so nothing feels uncertain when you're deciding what's next.

Our Behavioral Health Programs

Partial Hospitalization Program

Partial hospitalization program (PHP) is a structured, full-day program for those who need intensive support but don't require 24-hour residential care

Intensive Outpatient Program

Intensive outpatient Program (IOP) runs for fewer weekly hours than PHP, designed to fit around work, school, or family obligations

Dual Diagnosis Treatment

Dual diagnosis treatment offers integrated care for co-occurring mental health and substance use conditions

Telehealth Services

Virtual sessions for eligible California residents, for added flexibility and access.
Our Core Services

Individual Therapy

one-on-one sessions with a licensed therapist

Group Therapy

peer support facilitated by a clinician

Case Management

coordinated support connecting you with the right resources throughout treatment

Medical Services

oversight from a psychiatric provider and clinical team as part of your care

Getting Started With NuView Treatment

Reaching out starts with a conversation, not a commitment. You'll share your insurance information, and our team will confirm your benefits, walk you through what your plan actually covers, and answer any questions along the way.

From there, you'll complete a brief, confidential clinical assessment so we can recommend the right level of care for your situation. If your plan requires authorization before treatment begins, we handle that conversation directly, so you don't have to navigate it yourself.

Once everything's confirmed, you can begin treatment on a timeline that makes sense for you.

Verify Your Aetna Benefits Today

Insurance isn't always straightforward, and you shouldn't have to be the one untangling it. Our admissions team can sort out what actually applies to you and walk you through it in plain terms.

Insurance verification is complimentary, confidential, and comes with no obligation.

Speak with Admissions

Frequently Asked Questions About Aetna Insurance

Many Aetna plans include coverage for substance use treatment, including detox, residential care, PHP, IOP, and outpatient services, when medically necessary.

Yes, mental health care is generally covered alongside substance use treatment, including therapy, psychiatric care, and medication management.

This depends on your specific Aetna plan type. Our team confirms this directly during your free benefits verification.

Depending on your plan, eligible spouses and dependents may also have access to behavioral health benefits.

Our admissions team checks your plan details and covered levels of care at no cost. Call us at (323) 307-7997 to get started.