Refer a Veteran or Service Member
NuView accepts referrals from healthcare professionals for veterans who need outpatient mental health or substance use treatment in Los Angeles.
NuView is in network with TriWest for the VA Community Care Network and TRICARE West Region, subject to applicable eligibility and authorization requirements.
Client Referral / Intake Information
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Who Can Refer a Veteran?
NuView welcomes referral inquiries from professionals involved in coordinating veterans' care, including:
- VA healthcare providers
- VA community care coordinators
- Social workers and case managers
- Hospital and behavioral health discharge planners
- Other healthcare professionals coordinating care
- TRICARE referral or authorization documentation, if applicable
This conversation is meant to provide clarity, not pressure.
What We Accept and What We Don't
Conditions treated
NuView provides outpatient treatment for adults aged 18 and older experiencing mental health conditions, including PTSD, depression, and anxiety; substance use disorders; and co-occurring mental health and substance use concerns. Medication-assisted treatment is available for alcohol and opioid use disorders.
Insurance and network participation
NuView is in network with:
- VA Community Care Network through TriWest
- TRICARE West Region
- We also work with commercial insurance plans, subject to verification.
For VA Community Care, the VA determines eligibility and approves referrals.
When NuView may not be the right fit
NuView provides outpatient care and cannot accommodate patients who require residential, inpatient, or 24-hour care. Acceptance depends on clinical suitability, applicable authorization, and program availability.
What is The Referral Process?
- 01
Submit a referral
Provide the referral form and relevant clinical information. - 02
Review for eligibility and fit
NuView's admissions team reviews the information provided. - 03
Clarify next steps
The team follows up regarding missing information and applicable authorization requirements. - 04
Discuss placement
Potential placement is discussed after the necessary clinical and administrative review.
Information to Include With a Referral
Please provide the following information through the secure referral form:
- Patient's name and contact information
- Referring professional's name, role, organization, and contact information
- Reason for referral and presenting concerns
- Relevant clinical history and current treatment needs
- Current medications and relevant safety concerns
- Insurance details and VA Community Care referral or authorization documentation, if applicable
Levels of Care We Provide At Nuview
Recommendations are based on the patient's clinical assessment, treatment needs, and appropriate level of care.
A structured, full-day program for those who need intensive support but don’t require 24-hour residential care.
Structured outpatient treatment with a less intensive schedule than PHP, allowing more flexibility for daily responsibilities.
Telehealth is available for eligible California residents, depending on the service and individual circumstances. Explore NuView's treatment programs for additional information.
If a patient's needs fall outside the levels of care NuView provides, the team can clarify the limitations so the referring professional can consider appropriate next steps.
Contact NuView About a Referral
For questions about referral documentation, insurance, or clinical fit, contact the admissions team.