NuView is out-of-network with Elevance Health/Carelon Behavioral Health, and many plans still cover a good portion of treatment. Call our admissions team at (323) 307-7997 for a free benefits check.

We'll confirm everything with Elevance Health/Carelon Behavioral Health directly and walk you through what to expect, so there are no surprises later.

Does Elevance Health/Carelon Behavioral Health Cover Behavioral Health Treatment?

Elevance Health (formerly known as Anthem) plans may provide coverage for substance use and mental health disorder treatment. Carelon Behavioral Health provides behavioral healthcare services. Your coverage may depend on factors such as:

  • Your specific Elevance Health plans
  • Whether Carelon Behavioral Health administers your behavioral health benefits
  • Whether your policy provides out-of-network benefits
  • Medical necessity
  • Recommended level of care
  • Prior authorization or precertification requirements
  • Your deductible, copayment, coinsurance, and out-of-pocket maximum

Our admissions team can verify your individual benefits and help you understand whether your plan may provide coverage for treatment at NuView.

What May Be Covered Under Elevance Health/Carelon Behavioral Health?

Depending on your specific plan and needs, eligible members may have coverage for:

  • Clinical assessments and psychiatric evaluations
  • Partial hospitalization programs
  • Intensive outpatient programs
  • Outpatient behavioral health treatment
  • Virtual behavioral health treatment services
  • Substance use disorder treatment
  • Mental health treatment
  • Dual diagnosis treatment for co-occurring substance use and mental health disorders
  • Medication management, medication-assisted treatment (MAT), and other medical services.

The services available to you, your level of coverage, and your potential out-of-pocket costs depend on your specific policy.

Verify Your Elevance Health/Carelon Behavioral Health Benefits Confidentially

Find out whether your Elevance Health, Carelon Behavioral Health, or related plan includes behavioral health benefits by speaking with our admissions team at NuView.

Elevance Health/Carelon Behavioral Health Plans We Can Help You Verify

NuView can verify benefits for members whose insurance is administered by Elevance Health, Carelon Behavioral Health, or other related organizations, such as:

  • AmeriBen
  • Beacon Health Options
  • HealthLink

Beacon Health Options is the former name of Carelon Behavioral Health, a specialized behavioral health service organization owned by Elevance Health.

Coverage and out-of-network benefits vary by plan, employer, location, and specific policy. Benefits are verified before treatment begins.

How Can You Verify Your Elevance Health/Carelon Behavioral Health Benefits?

If you want to verify your Elevance Health or Carelon Behavioral Health coverage and benefits for behavioral health treatment, these are the simple, straightforward steps.

Call NuView at (323) 307-7997
Provide your insurance information
We verify your behavioral health benefits
Complete a confidential clinical assessment
Determine the right level of care
Complete any required authorization
Begin your recovery

Verifying your insurance coverage does not require you to commit to any treatment program with NuView. It is only an information-gathering step that allows you to understand your coverage and out-of-pocket expenses (if any), so that you can make financially informed decisions in your recovery on your own time.

Let Us Begin With a Confidential Conversation

If you or a loved one is considering behavioral health treatment, you do not need to have everything figured out before reaching out.

You may not know every detail of your Elevance Health or Carelon Behavioral Health benefits. This is okay.

Insurance policies can be confusing, so our admissions team can answer your questions, verify your behavioral health benefits, explain potential out-of-pocket costs, and enable you to understand your options.

Do You Have Questions About Your Coverage?

NuView's admissions team can confidentially verify your Elevance Health or Carelon Behavioral Health coverage and benefits, explain your options, and empower you to take the next step in your recovery journey with greater confidence.

Frequently Asked Questions About Elevance Health/Carelon Behavioral Health Treatment Coverage and Benefits

Elevance Health is a health benefits company that operates healthcare services in the U.S. Its affiliated health plans include Blue Cross Blue Shield-related plans in different states, too.

Carelon Behavioral Health is a specialized substance use and mental health services organization owned by Elevance Health. It provides behavioral health services for health plans, employers, and other organizations.

Elevance Health and Carelon Behavioral Health insurance plans may provide coverage for behavioral health treatment for substance use and mental health disorders. The specific benefits available to you depend on your specific plan, medical necessity, in-network or out-of-network providers, level of care, and preauthorization requirements.

Elevance Health/Carelon Behavioral Health may provide out-of-network coverage, but this depends on your specific health plan.

Prior authorization means your insurance plan may require approval before certain behavioral health services are covered.

  • Deductible: It refers to the amount you may need to pay for covered behavioral healthcare services before your insurance begins paying, as per your plan's benefits.
  • Coinsurance: It refers to the percentage of covered behavioral healthcare costs you may be responsible for after meeting your deductible.
  • Out-of-Pocket Maximum: It refers to the maximum amount you pay toward covered healthcare services during a year before your plan generally pays 100% of covered costs.

You can contact NuView at (323) 307-7997 to confidentially verify your Elevance Health/Carelon Behavioral Health coverage and benefits.

If you do not have insurance, NuView also offers out-of-pocket payment options. You can call us at (323) 307-7997 to understand the best payment pathways for you going forward.